Contacts

 

Customer Service

Change department
CMA CGM America - Norfolk
USA Import Customer Service
Phone (877) 556 6308 and then press 2
General Import Inquiries usa.impcsv@cma-cgm.com
Import Diversions/COD's usa.importdiversions@cma-cgm.com
Delivery Instructions deliveryorders@cma-cgm.com
Import Rate Disputes usa.imprates@cma-cgm.com
Return of Empty Equipment - Ready for Pick Up! usa.emptynowavailable@cma-cgm.com
Import-Services-Easy-Access-April-2012.pdf
USA Export Customer Service
Phone (877) 556 6308 and then press 1
General Inquires usa.expcsv@cma-cgm.com
Shipping Instructions and Corrections usa.exportsi@cma-cgm.com
or fax (866) 333 4222
Rate Disputes usa.expdisputes@cma-cgm.com
Booking Requests usa.exportbookings@cma-cgm.com
Export Diversions usa.destinationchange@cma-cgm.com
Export-Services-Easy-Access-April-2012.pdf
Import Customer Service/Import Premiere/STARS Desk Manager:
Misty Palmer
Phone (757) 961 2549
Fax (866) 582 7232
Mail usa.mpalmer@cma-cgm.com
Import Documentation Manager:
Lisa Craft
Phone (757) 961 2371
Fax (703) 341 0416
Mail usa.lcraft@cma-cgm.com
Export Premiere and specialized (reefer/OOG) Manager :
Linda Eastland
Phone (757) 961 2396
Fax (866) 708 7803
Mail usa.leastland@cma-cgm.com
Export Bookings Manager:
Jamie Young
Phone (757) 961 2291
Fax
Mail usa.jyoung@cma-cgm.com
Export Documentation Manager:
Michelle Ruby
Phone (757) 961 2604
Fax (888) 333 4222
Mail usa.mruby@cma-cgm.com
Export Customer Service / Documentation Support Manager:
Tiffany Toporek
Phone (757) 961 2669
Fax (866) 333 4222
Mail usa.ttoporek@cma-cgm.com
Export Director:
David Swetland
Phone (757) 961 2412
Fax (718) 304 1593
Mail usa.dswetland@cma-cgm.com
Vice President Customer Care:
Jeanne Wilson
Phone (757) 961 2646
Fax (703) 341 8206
Mail usa.jwilson@cma-cgm.com
 
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