Contacts

 

Customer Service

Change department
CMA CGM America - Norfolk
USA Import Customer Service
Phone (877) 556 6308 and then press 2
Email usa.csimport@cma-cgm.com
General Import Inquiries usa.csimport@cma-cgm.com
Import Diversions/COD's usa.importdiversions@cma-cgm.com
Delivery Instructions deliveryorders@cma-cgm.com
Import Rate Disputes usa.impdisputes@cma-cgm.com
Return of Empty Equipment - Ready for Pick Up! usa.emptynowavailable@cma-cgm.com
Easy Access - Import Services - January 2009.pdf
USA Export Customer Service
Phone (877) 556 6308 and then press 1
Email usa.exportcs@cma-cgm.com
General Inquires usa.exportcs@cma-cgm.com
Shipping Instructions and Corrections usa.exportsi@cma-cgm.com
or fax (866) 333 4222
Rate Disputes usa.expdisputes@cma-cgm.com
Booking Requests usa.exportbookings@cma-cgm.com
Export Diversions usa.destinationchange@cma-cgm.com
Easy Access - Export Services - April 2009.pdf
Import Premiere/STARS Desk Manager:
Misty Palmer
Phone (757) 961 2549
Fax (866) 212 8900
Mail usa.mpalmer@cma-cgm.com
Import Documentation Manager:
Lisa Craft
Phone (757) 961 2371
Fax (703) 341 0416
Mail usa.lcraft@cma-cgm.com
Import and Export Customer Service Manager:
Pres Hart
Phone (757) 961 2285
Fax (703) 341 1352
Mail usa.phart@cma-cgm.com
Export Bookings Manager:
Jamie Young
Phone (757) 961 2291
Fax (877) 329 9513
Mail usa.jyoung@cma-cgm.com
Export Documentation Manager:
Michelle Ruby
Phone (757) 961 2604
Fax (888) 333 4222
Mail usa.mruby@cma-cgm.com
Export Premiere Manager:
Sandy Marino
Phone (757) 961 2392
Fax (888) 726 2246
Mail usa.smarino@cma-cgm.com
Export Documentation Support Manager:
(Rates): Marilyn Soriano
Phone (757) 961 2383
Fax (757) 961 3823
Mail usa.msoriano@cma-cgm.com
Export Director:
Don Woods
Phone (757) 961 2650
Fax (866) 506 7502
Mail usa.dwoods@cma-cgm.com
Vice President, Import and Export Services:
Jeanne Wilson
Phone (757) 961 2646
Fax (703) 341 8206
Mail usa.jwilson@cma-cgm.com