BRAZIL

News & Advisories

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    Customer Advisory - Release Order (Santos)

    Dear Customer, Please be informed about an update on our procedures for EMPTY EQUIPMENT RELEASE, effective as from January 03rd, 2022, for the following port: Santos. From the mentioned date on, when generating your booking on our website www.cma-cgm.com/ebusiness/shipment/request, through CLICK

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    Customer Advisory - Release Order (Itajaí Navegantes)

    Dear Customer, Please be informed about an update on our procedures for EMPTY EQUIPMENT RELEASE, effective as from December 13th, 2021, for the following ports: Itajaí and Navegantes. From the mentioned date on, when generating your booking on our website

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    Customer Advisory - Release Order (Itaguaí Rio de Janeiro)

    Dear Customer, Please be informed about an update on our procedures for EMPTY EQUIPMENT RELEASE, effective as from December 01st, 2021, for the following ports: Itaguaí and Rio de Janeiro. From the mentioned date on, when generating your booking on our website

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    Client Advisory - Invoices

    Dear Customer, Did you know that your invoices can be easily found in the CMA CGM web platform? By setting up this functionality, you will no longer need to request the documents via e-mails anymore. Therefore, do not waste time and ask CMA CGM for granting this for you via

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    Client Advisory - Unapplied Amounts

    Dear Customer, The CMA CGM Group, through its regional agency CMA CGM do Brasil, performs a high volume of financial operations in the country and a high quantity of money transits in its bank accounts what requires dedicated experts to manage and control all cash flow. In this sense, we gently

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    Customer Advisory - PSS ECSA SAFRAN and SIRIUS Oct 01st 2021 (cancelled)

    Dear Customer, As previously announced, a Peak Season Surcharge (PSS) would be in place on SAFRAN and SIRIUS services as from October 01st, 2021. Please be informed that the mentioned PSS is now cancelled. Therefore, the Client Advisory sent on September 01st, 2021, named “PSS ECSA SAFRAN and

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    Customer Advisory - GRI BRAZEX Oct 01st 2021 (cancelled)

    Dear Customer, As previously announced, a General Rate Increase (GRI) would be in place on BRAZEX service as from October 01st, 2021. Please be informed that the mentioned GRI is now cancelled. Therefore, the Client Advisory sent on August 30th, 2021, named “GRI BRAZEX Oct 01st 2021” can be

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    Customer Advisory - Seapriority Go Fee and Seapriority Go Cancellation Fee (update)

    Dear Customer, In order to keep you duly posted, please be informed that the SEAPRIORITY Go tariff, as well as the Seapriority Go Cancellation Fee will not be altered. Therefore, the updates sent via Customer Advisory on August 13th, 2021, informing changes to be applied as from September 15th,

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    Customer Advisory - Release Order (Vila do Conde)

    Dear Customer, Please be informed about an update on our procedures for EMPTY EQUIPMENT RELEASE, effective as from September 20th, 2021, for the following port: Vila do Conde. From the mentioned date on, when generating your booking on our website www.cma-cgm.com/ebusiness/shipment/request,

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    Customer Advisory - PSS ECSA SAFRAN and SIRIUS Oct 01st 2021

    Due to operational and space constraints, please find hereunder the Peak Season Surcharge rate* applicable as from October 1st, 2021, date of loading in the origin ports, until December 31st, 2021: This Peak Season Surcharge will be applied as follows: • Origin Range: from the East Coast of South