Client Advisory - Booking Desk

Dear Customer,

In order to improve our service quality, we are glad to inform that our booking confirmation process is being migrated to our Global Shared Service Centre in Costa Rica.

A new email group will be used by them as from now on, as follows:

Communication with Customer Service and Cargo Readiness remains unchanged.

We also would like to emphasize that a highly qualified team will be maintained in Brazil - under the Customer Service department responsibility - in order to offer all support needed to our valued customers.

We stay at your entire disposal.

Kindest Regards,