Client Advisory - Empty Delivery Procedure - Rio de Janeiro and Itaguaí
Please be informed that CMA CGM is changing the procedure to deliver empty containers at Rio de Janeiro/RJ and Itaguaí/RJ depots as from September 01st, 2019.
The new procedure is as follows:
• Within 48h before your intended container delivery date, please request CMA CGM an empty depot location using the following email address: email@example.com
• If your container delivery date is within free time, CMA CGM will indicate the depot where your equipment must be delivered.
• If your container delivery date is beyond free time, CMA CGM Service Delivery Team will provide you the related invoice for the extra period, and as soon as payment proof is received, CMA CGM will send you the depot location and dead-line to have your container delivered.
It is essential to receive CMA CGM confirmation before sending your trucker to the depot, as depot will not authorize any gate-in without our previous designation.
We are at your entire disposal through your usual point of contact, should you need any additional details.
We thank you for the usual support.
CMA CGM do Brasil