CUSTOMER ADVISORY NEW BOOKING EMAIL ADDRESS
Dear Valued Customer,
Effective January 9, 2018, CMA CGM CANADA have a new email address to process your email general & hazardous cargo booking requests, booking amendments, or booking cancellations:
This address Mailcda.email@example.com should only be used for new general and hazardous cargo email booking requests and booking amendments, or for booking cancellations.
Please do not use this email address for export documentation related correspondence. For all other customer service email correspondence related to general or hazardous cargo please continue to use our current email address:
General Cargo : Mailcda.firstname.lastname@example.org
Hazardous Cargo: Mailcda.email@example.com
We appreciate your updating your email address book with this new contact information. We will continue to monitor current email addresses for new email booking requests, booking amendments, booking cancellations until February 1, 2018, after which we will no longer forward your requests to our Mailcda.firstname.lastname@example.org email for processing.
All of your E Business booking requests amendments and cancellations will continue to be processed via normal EDI channels. This change in email address is applicable only for your general & hazardous cargo email booking transactions with our organization.
There is NO CHANGE in process for our Refrigerated Cargo Customers, Over Dimensional Cargo, or Specialized Equipment i.e. Flat Rack, Open Tops.
Thank you for using this new email address for your general & hazardous email booking related correspondence.
CMA CGM Canada Inc.
#1330 – 740 Notre St. West, Montreal, QC H3C 3X6, Tel: 1-800-784-1457