Advisory on Cargo Serenity Fee
Dear Valued Customers,
With efforts to keep providing you with the best and most effective service we would like to inform that as from 01st March 2020 we are introducing a “Cargo Serenity Fee” with minimum value of USD 10 per container on all the Exports to give a minimum protection to our Customers for damages to their cargo during the logistics process of shipping from origin to destination, door-to-door a first in the industry.
Customer cargo will always be protected from door-to-door up to USD 5.000 if damage has occurred in transit for any reason, including Force Majeure and Acts of God, with reimbursement of claim within 30 days subject to Terms and Conditions.
For more information on the benefits you will enjoy all information is available at our website on the following link http://www.cma-cgm.com/services/serenity or you can contact any of our sales representatives in any of our branches for further clarification.
We thank you for your understanding and remain at your disposal for any further information you may need, please feel free to contact our local CMA CGM office for more details.
Thank you for your continuous support.
CMA CGM MOZAMBIQUE, LDA