CMA CGM SENEGAL

News

Sign your LOI documents electronically with My CMA CGM!

As we continue to streamline our processes and grow our digital platform, we are developing new tools to better serve you. Through the online LOI eSignature feature on the CMA CGM website, shippers will no longer have to sign and mail hard copies of their documents. eLOIs have an eSignature functionality that allows shippers to sign an online document and send it directly to the agent electronically. Customers can access the signed document at any time on the My CMA CGM dashboard.

Click for the quick 4-step process


Key Figures

1Office

Office

2Services

Services

3Weekly Calls

Weekly Calls

12Monthly Calls

Monthly Calls

CMA CGM Senegal: Expert in meeting our customers’ needs

CMA CGM SENEGAL


Expert in the transport of goods in containers, CMA CGM proposes and tailored support thanks to innovative logistic and multimodal solutions in Senegal.


Located close to port activities, our agency gathers all the departments from Sales to Documentation. Our teams are available every day to advise and accompany you for the shipment of your goods to the place of your choice.


Pillar of our organization, our customer care service has a dedicated team to efficiently answer to all pre and post shipping requests.


Sized to answer your needs, our sales service is on the spot to understand your main preoccupations and offer you personalized services and follow-up.


Connecting Dakar to rest of the world

CMA CGM Senegal offers 2 regular and weekly services, allowing to connect Dakar to the rest of the world.

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Europe Afrique 1

 Europe Afrique 1

Thanks to regular and short transit time, EURAF 1 offers a weekly coverage from and to North Europe, Mediterranean ports and Ivory Coast

RTA

 RTA Service

Round the Africa offers the fastest transit times between Asia and West Africa via the Suez Canal, connecting Dakar to Singapore in 27 days and Shanghai in 35 days


Entrust us with your goods, we do the rest

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Through our subsidiary, CMA CGM TCD (Terminal Conteneurs Dakar) and its logistic platforms, we offer you a wide range of complementary services to ease the goods’ journey, from customs clearance to freight forwarding, packing, storage or transfert from and to the Terminal.

Thanks to the combined strength of CMA CGM Senegal and CMA CGM TCD, your goods are shipped in one click.


eCommerce

CMA CGM APP

Digitization and the e-commerce development are top priorities for The CMA CGM Group. Our goal is to help you save time and improve performance by taking advantage of a new modern shipping experience.

Digitization eases and simplifies the relationship with customers to provide them a flawless and more efficient customer experience. Customer centricity and digitization are at the center of the Group’s strategy : we are pleased to introduce you to My CMA CGM.

  • My CMA CGM: a 100% digital eco-system
  • New range of features to digitize the customer experience
  • A new sales channel offered to our customers

Please contact Mailour eCommerce team for any question or training on our eCommerce website.

Schedules

Direct access to the departure and arrival times for this country

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