TAIWAN, CHINA

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    Taiwan: Remittance notification - email address update

    As a result of organization changes within the CMA CGM Group, please be informed of the change in email addresses below for your remittance notification, effective 18 October 2021 . All other information, including remittance process and bank account details, remain unchanged. CMA CGM/ ANL

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    SpotOn booking cancellation and amendment fee

    Please be informed that effective 27 September 2021, we will be applying a cancellation fee for all cancelled SpotOn bookings. The scope and details are as follows: Origin: Taiwan, China Destination: All destinations Fee (on top of VAT 5%) SpotOn booking cancelled 21 days – 10 days before

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    Standardized subject and email template for remittance notification

    In order for us to confirm receipt of your remittance notification as soon as possible, please use the standardized subject and template indicated below to provide all relevant information, with immediate effect. As soon as we receive your remittance notification at the designated mailbox, we will

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    APL U.S. Government BL – Change in Bank Account

    In alignment with the Group’s organisational changes, effective 1 September 2021, the following documents will be issued by CMA CGM Taiwan Limited on behalf of APL: U.S. Government Bills of Lading Bills of Lading for military cargo All related invoices The new bank accounts are as follows:

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    Book your shipments online to ensure faster confirmation

    Please be informed that effective 2 August 2021 , we will no longer process manual booking requests via email. To ensure no delay in getting your bookings confirmed, we urge you to place your booking via our user-friendly booking forms online, depending on the service you require: Intra-Asia

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    Payment notification, telex release adjustment and import LOI procedure

    In view of the latest developments in Taiwan, the CMA CGM Group currently deploys minimal manpower at our office. To maintain the overall quality of our customer service, we are implementing the measures below, effectively immediately: Part 1: Payment notification 1. Payment timing Please hold

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    Taiwan imports: Container Return Services at Destination (Update)

    In order to minimize unnecessary disputes and enhance equipment turnover, the CMA CGM Group will be implementing a fee for Container Return Services at Destination within the scope below, effective 4 July 2021 . Origin: All origins Destination: Taiwan Fee: Dry – USD 21 (NTD600) per container

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    Taiwan: New process for counter visits

    Following our last advisory , please be informed of the below updates regarding counter visits, with immediate effect. Opening hours: 10:00 am – 12:00 pm 01:30 pm – 3:30 pm Payment through Bank transfer: Must be completed two hours before visiting our counter Bank fee to be absorbed by the

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    New measures effective 18 May 2021

    In view of the latest developments in Taiwan, the CMA CGM Group will carry out the following measures with effect from 18 May 2021 : 1. Electronic invoices (e-invoice) We will no longer send electronic invoices directly to you. Please download, print or keep a copy of the e-invoice from:

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    Taiwan: Go online to minimize social contact

    Click to read PDF format To minimize physical contact, we urge you to use our eBusiness services and make payments via bank transfer. Please find below all our available online tools. Exports (Online Requests and Document Availability) Booking Documentation Event Notifications and Shipment