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CUSTOMER NOTICE
Dear Customers & Freight Forwarders, CMA CGM Group puts à your disposal the feature ‘’My Prices’’ available on our website www.cma-cgm.com. My Prices is a feature that allows you to view online your negotiated rates and to get the instant quotation in case of no registered references. To
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CUSTOMER NOTICE
Dear Customers & Freight Forwarders, In order to accelerate the booking confirmation in the GUCE, thanks to specify the following 4 parties for all your online booking requests. Shipper Consignee Notity PORT FORWARDER We thank you in advance for your diligence and we are at your disposal
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INFORMATION NOTE: CMA CGM Mobile App: new design, new features
Dear customers, CMA CGM Mobile App: new design, new features Track your container shipments, learn about vessel and voyage schedules, get routing information, and read the latest CMA CGM news on this revamped app available in five languages. Download the app Regular CMA CGM news provide the
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eSIGNATURE: Sign your Documents Electronically
Flyer eSIGNATURE
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INFORMATION NOTE: Resumption Invoicing of demurrage
Dear customers, In accordance with interministerial decree N ° 022/2020 / MIT / MCIDSPPCL, we would like to inform you that the invoicing of demurrage has been resumed from the date of July 15, 2020 under pre-existing conditions (deadline for free time, special commercial conditions etc…) in
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CUSTOMER NOTICE: Import Guarantee
Dear customers, We would like to inform you that all customers / forwarders who have subscribed to the container guarantee will no longer be required to return the EIRs to the agency, once the containers are returned to the terminal. The direction
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CUSTOMER NOTICE: our opening hours
Dear customer, Following the government press release on the lifting of certain measures taken in the fight against the COVID-19 pandemic, we inform you that as of Monday June 15, 2020, CMA CGM TOGO will resume its usual opening hours. COUNTER / CUSTOMER SERVICE / COMMERCIAL SERVICE Monday to
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CUSTOMER NOTICE: Provisory suspension of demurrage charges
Dear customers, we inform you that: In accordance with the Interministerial Order N ° 014/2020 / MIT / MCIDSPPCL temporarily suspending the demurrage billing: - The demurrage invoicing is temporarily suspended by CMA CGM TOGO from May 6, 2020. - All demurrage due before May 6 remains due. -
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IMO 2020 - Low Sulphur Surcharge (LSS) - June 2020
CMA CGM has introduced a Low Sulphur Surcharge (LSS20) effective December 1st, 2019 to cover the increase in fuel-related costs associated with the implementation of the IMO 2020 regulation. As from June 1st, 2020 , taking into consideration the current price of VLSFO, CMA CGM informs its
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CMA CGM+: specific needs, specific services
At CMA CGM, we know you have a range of needs, as diverse and varied as the cargo we transport for you. Because your needs are the focus of our attention and the starting point for all our innovative products, CMA CGM has created a package of solutions to complement our maritime transport and