CMA CGM TUNISIA

News

Sign your LOI documents electronically with My CMA CGM!

As we continue to streamline our processes and grow our digital platform, we are developing new tools to better serve you. Through the online LOI eSignature feature on the CMA CGM website, shippers will no longer have to sign and mail hard copies of their documents. eLOIs have an eSignature functionality that allows shippers to sign an online document and send it directly to the agent electronically. Customers can access the signed document at any time on the My CMA CGM dashboard.

[Click for the quick 4-step process

Key Figures

CMA CGM Tunisia, the Shipping Key Specialist

CMA CGM has been in Tunisia for more than 10 years. Thanks to our experience and knowledge of the market, CMA CGM Tunisia has become a leader in containers shipping in the country.

From our headquarters based in Les Berges du Lac, and through our 3 regional offices covering all the Tunisian territory, CMA CGM Tunisia offers its customers innovative services that deliver the best combination of quality and performance.

In order to improve our service, we have at your disposal a customer service team, with a range of the most appropriate services and solutions to meet your expectations and satisfy your needs.

With 7 weekly calls in the 4 major Tunisian ports, we offer a full range of services tailored to our customers’ needs from/to any port worldwide.

• 4 Bureaux: Les Berges du Lac, Rades, Sfax, Sousse
• 4 Ports : Rades, Sfax, Sousse,Bizerte
• 3 Services : SUDTUN, TURMED, TTX

At the heart of our offer

CMA CGM Tunisia offers you a diversified containers fleet. All goods can be transported in our containers, which are supervised and maintained by our teams of experts who ensure they are in working order and are maintained regularly for a constant level of quality.

eCommerce

Digitization and the e-commerce development are top priorities for The CMA CGM Group. Our goal is to help you save time and improve performance by taking advantage of a new modern shipping experience.

Digitization eases and simplifies the relationship with customers to provide them a flawless and more efficient customer experience. Customer centricity and digitization are at the center of the Group’s strategy : we are pleased to introduce you to My CMA CGM.

• My CMA CGM: a 100% digital eco-system
• New range of features to digitize the customer experience
• A new sales channel offered to our customers

Please contact Mailour eCommerce team for any question or training on our eCommerce website.

Customer care

In CMA CGM Tunisia, customers are at the core of the Group strategy.

Our Customer Service has a key role within our organization, focusing on providing solutions to our customers and offering new tailored opportunities and options in order to effectively meet your needs.

Contact our customer service toMail tun.customerservice@cma-cgm.com

Intermodal

Our teams are available to propose intermodal solutions to our customers including the most appropriate routings while optimizing the safety and the security.

Contact our Intermodal team toMail tun.ils@cma-cgm.com