Dear Valued Customers,
We inform you that a limited leak of contact information related to some of our customers has been detected on one of the Group’s mobile apps during our regular surveillance operations.
The leak concerns limited personal data of our customers’ representatives: first and last names, employer, position, business email address and phone number.
Confidential information related to commercial contracts, bank details and other information with CMA CGM has remained completely secured.
There has been no operational impact on the Group’s activities and all our operating systems are working normally. All data exchanges with our customers and suppliers have remained fully secured.
Our IT teams have immediately developed and installed security patches on mobile apps. We have informed all relevant authorities about this incident and are working closely with them.
As this type of data might be used for phishing attempts, we invite you to remain vigilant to any suspicious activity and to follow the following best practices to keep your account secure:
- Do not share your account password or any personal information. CMA CGM will never ask them from you.
- Always check the authenticity of an email requesting you to log in to our platforms (especially if requested to reset your password) even if it seems to be sent by the CMA CGM Group.
A dedicated team has been set up. Do not hesitate to contact:
We sincerely regret this incident. Be assured that protection of your data is our utmost priority.
CMA CGM Group