CMA CGM’s reefer specialists have drawn up a list of advice to follow from the moment you book a container right through to delivery at its final destination.

The key of a successful shipment is the respect of some basic instructions for its preparation. Once received by our teams, your cargo will be handled with the best care to arrive at destination in optimal conditions.


To place your booking, we request you to provide us the following information:

  • Nature of the merchandise, quantity, weight;
  • Place of origin and final destination;
  • Type of packaging being used (crate, drum, pallet, etc);
  • Temperature required during the transport (specify °C or °F and + or -);
  • Specific requirements (multi-temperatures, cold treatment, controlled atmosphere, etc.).

You want to place a booking, connect to our eBusiness portal.

The packaging must:

  • Be designed, manufactured and stowed in a way that ensures optimal protection of the goods,
  • Be able to withstand repeated handling in diverse and varied environments without damage,
  • Be able to withstand the vertical pressures incurred when piling up crates/cartons,
  • Allow good air circulation through the container to ensure optimum temperature control.

Contact our Reefer experts.

The Pre-Trip Inspection

PTI is a detailed inspection of the container and is meticulously carried out by our Reefer technicians to ensure that:

  • The container is clean,
  • The system is in perfect condition.

Specific PTI is done for pharmaceutical bookings.

Contact our Reefer experts.

Pre-Cooling Cargo

Before stuffing, cargo must be already at the required temperature. In most cases, goods have to be pre-cooled to the required optimal temperature for transport before being stuffed into Reefer container.

To avoid the problems associated with condensation, pre-cooling is not recommended excepted when stuffing is done in cold store room.

Contact our Reefer experts.

Loading and stowage.

Loading and stowage of the goods inside the container are done by the shipper.

Key points to note:

  • As all Reefer are bottom air delivery, the entire floor surface of the container must be covered by the cargo. If not possible, then material such as cardboard, etc, should be used to cover the remainder.
  • Cargo can be palletized or in bulk, but in both cases, solid block stowage is recommended, leaving no space between the cartons or between the cartons and the container walls.

    In that way, air is forced up through the cargo and the entire floor space will be covered and refrigerated.

  • Loading of pallets should be carefully done not to damage the baffle plate at the bottom of the container.

Contact our Reefer experts.

Storage conditions guide

We have a comprehensive but not exhaustive list of the various products transported, as well as the parameters and recommended settings for each: temperature, air renewal volume, etc. Please ask our Reefer experts.