Safety and Security
The CMA CGM Group is a leading and recognized player of its industry concerning Safety & Security issues by adopting the highest standards. CMA CGM ensures this level of requirement by developing Safety & Security policies and objectives, obtaining certifications, deploying various actions, complying to recognized standards and by taking a proactive approach through performance measure and training.
Policies and objectives
Our commitment: Safety First
At CMA CGM, safety and security are an absolute priority whether at sea, on board our vessels or ashore, on terminals, in container yards, repair shops, warehouses, offices, etc.
In response, the CMA CGM Group has set ambitious targets such as zero detention and High Performance scoring. A track record has been acknowledged by compulsory certification renewal such as ISM, ISPS, SOLAS,C-TPAT, AEO, etc. In January 2013, according to the Paris MoU on Port State Control, CMA CGM got the highest scores to its vessel fleet in recognition of its compliance with international regulations regarding safety, security and environmental standards as well as crew members living and working conditions.
The CMA CGM Group has developed a Security Safety policy and management system, notably based on the ISM (International Safety Management) code, and also on other International Maritime Organization (IMO) Regulations and industry standards.
The scope of this policy is global and concerns maritime operations, cargo related risks, terminals, intermodal activities, as well as offices. The policy covers pro-active actions as well as constant monitoring and good-practice application.
Our Safety and Security objectives
- Ensure a high level of conformity, 0 detention and High Performance scoring
- Ensure a high level of emergency preparedness and response to major events
- Reduce maritime accidents, 0 fatalities and a safety culture
- Prevent cargo related risks (hazardous, sensitive…)
- Enforce Terminals and Shore Security Policy
The CMA CGM Group has numerous certifications regarding Safety and Security, among them:
- ISM (International Safety Management). 100% of CMA CGM vessels are certified ISM code;
- CDI (Chemical Distribution Institute);
- C-TPAT (Customs-Trade Partnership Against Terrorism);
- ISPS (International Ship and Port Security). 100% of CMA CGM vessels are certified ISPS code;
- European agents are AEO (Authorized Economic Operator) certified;
- ISO 9 000 ;
- Security BS OHSAS 18001 (Occupational Health and Safety Assessment Series).
Preventing accident, collision and pollution risks on board our vessels requires permanent attention. Our in-house experts who are in charge of safety and security are involved in analyzing these risks, in ensuring that working procedures are being adhered to in line with the latest rules and conventions.
Each and every vessel is audited at least once a year. When the vessels are sailing through areas particularly prone to risks, the Deck officers have access to latest technologies such as navigation assistance tools as well as the support of the “Fleet Navigation Center” in Marseilles HO which provides in real time all information relating to navigation, weather forecasts or geography. The “Fleet Navigation Center” also keeps track of all the group’s vessels sailing through piracy risk zones.
Fleet Navigation & Support Center
Its objective is to optimise routes, speeds and fuel consumption across the fleet, while ensuring the safety of crews and vessels.
An innovative tool at the service of maritime safety
Set up in 2007, the Fleet Navigation & Support Center is a centre of assistance and advice on navigation located at the very heart of the CMA CGM Group’s Head Office in Marseille.
Only two shipping companies in the world have such a facility, able to monitor the Group’s entire fleet in real time and be in contact with vessels as quickly as possible when the need arises.
Operational 24/7, the Fleet Navigation & Support Center is run by experienced CMA CGM seafarers and offers an invaluable interface between crews and the departments on land, their role being listening, risk prevention and advice vis-à-vis the crews.
A mission of surveillance and control
The Fleet Navigation & Support Center gathers and organises the information required to monitor operations on all the vessels operated by the CMA CGM Group.
Naturally, it is particularly vigilant in areas known to be at risk (from pirates, tsunamis, cyclones, typhoons, etc.) ready to suggest alternative solutions to the crew. For each port (420 in total), feedback from captains on their experiences are compiled to produce “Port Cards” which are then available to all the fleet.
An expertise at the service of crews
The Fleet Navigation & Support Center is run by three highly experienced captains who put their knowledge at the service of the crews. These men are constantly:
- Analysing potential incidents based on their experience, the data recording tools (Voyage Data Recorder) and any information related to navigation, including hazards navigators may encounter (ECDIS);
- Improving databases and shipping information with support from the crews. They also contribute to the training plans for CMA CGM Group seafarers (feedback reviews, scenarios on the navigation simulator, etc.)
The CMA CGM Group has also launched other initiatives, aimed at improving Safety and Security such as Officers Seminars, joint exercises with Marseilles Fire Brigade, with local Authorities, including the tugging of CMA CGM MARCO POLO, etc. “Port Cards” which provide all operational information on a given port have also be created and distributed to all vessels and are being permanently updated by the master of the vessels calling the port, same applies to “Bridge Management” procedures.
CMA CGM CENTAURUS towing exerciseMay 21th 2014
Coast Guard Sector San Francisco personnel and CMA CGM the third largest shipping group, along with other local industry partners, were testing the Bay Area’s capability to tow ultra-large container vessels during an exercise that was held Wednesday May 21th. The vessel used for this exercise will be CMA CGM CENTAURUS, a 11,400 TEU container ship measuring 365 meters.
Emergency & crisis management
CMA CGM crisis procedure is clearly defined within the SMS (Safety Management System). There is an Internal Operation Plan for the Management of Crisis Situations. This plan outlines organization and responses to emergency situations on-board CMA CGM vessels, agencies, and terminals. The Group is equipped with a crisis room and associated organization with personnel on duty, able to tackle first steps of emergency situations and settle a longer organization. This plan is tested twice a year and regular trainings are performed to increase CMA CGM personnel’s preparedness. Local agencies have also a plan in place based on the Group plan.
Cargo safety and security
The safety and security of the goods which our customers have entrusted to the group is a key issue. CMA CGM has set up an organization that is in charge of controlling and weighing the risks attached to the carriage of these goods. To this effect, CMA CGM has identified 3 main categories to control potential risks generated by the carrying of said cargo and prevent accidents.
- Goods classified as “hazardous” by international regulation (IMDG Code) or national regulations (49CFR for the USA): all goods carried either under a CMA CGM BL or other operators’ BL when the latters are loading on board a CMA CGM vessel are controlled by one of our 5 “hazardous desks” (Marseilles, Le Havre, Hong Kong, Melbourne and Norfolk).
- Goods classified as “potentially dangerous”: in-house experts challenge the validity of IMDG Code exemptions granted to some goods, recommend solutions for the carrying of chemicals in Reefer containers, act as advisors to Lines and sales people prior to accepting and loading heavy weight cargo.
- Goods subject to “preliminary control” or subject to rules and regulations preventing or restricting their carriage: a “compliance desk” makes sure that cargo does not fall under international or national organizations (UN, EU, OFAC, etc.) embargoes. The same restrictions apply to the carrying of scrap, of psychotomimetic substances or protected species (fauna and flora).
Port of loading agent vigilance and knowledge of his market coupled with Line’s operation management experience and the mining up-dated data bases are very useful. Indeed, they help minimizing the risk of false declaration on the nature, weight and dangerousness of the cargo.
The CMA CGM Group has also produced decision making tools for Lines, offices and sales people to help them manage risks attached to the carrying of goods (Information notices, procedures, good practices, on-line glossary, etc.).
Health & Safety working conditions
Health and safety at Work: “Safety Starts with Me” campaign.
Since 2009, CMA CGM Group has set up a team of “Captain Safety Advisors” whose tasks are to proceed with measuring safety on board our vessels and ingrain a “Safety Culture” on board both on day to day operations and during emergency situations. Strong focus is put on training and “Safety Videotel” is available on board and ad-hoc training sessions have been developed to prevent injuries caused by manual handling of heavy cargo, engine equipment, etc. There is also a “Near Miss” procedure involving crews whereby all “near miss” are systematically reported, analyzed and exploited to prevent future incidents. One should never become complacent to the danger.
Terminals Safety performance
In 2012, the CMA CGM Group has gone ashore, beyond the limits of vessels to implement its Safety and Security Policy. All its Terminals are now under the jurisdiction of the “Safety & Security & Environment” Management. A policy aimed specifically for Terminals has been defined as well as “best practices”.
Through its subsidiaries Terminal Link and CMA Terminals, and its line Antilles-Guyane, CMA CGM is become a global player in container terminals operations.
CMA CGM has created the Safety Security Environment Terminals Division in 2010 in order to coordinate and harmonize SSE management within these subsidiaries.
Taking advantage of the Group position as ships and terminals operator, the CMA CGM SSE Terminals Division is able to coordinate valuable actions with vessels and terminals simultaneously.
To deal with piracy, particularly in the Indian Ocean and in West Africa, the group relies on all legal, technical and human means to prevent and counter attacks. These measures which partly stem from the “Good Practice Code” drawn by the working group formed by CMA CGM, MAERSK and MSC, have demonstrated their efficiency.
CMA CGM has geared all its vessels sailing through risk zones with active and passive protections such as Dedicated security procedures (CSO Letters) – Speed no less than 14 knots, increased in case of attacks, evasive steerage, etc… Company Emergency contacts available 24/7, Exercises and continuous contacts with Navy Forces in the area, Involvement in international organizations (IMO, UE, ICS, etc.).
Shore Security - Travelsafe
In order to ensure security of the Group personal and activities worldwide, the CMA CGM Group has put in place a dedicated Travel Security Policy. It covers all expatriates (as well as local contracts and local staff) worldwide, as well as business travellers. The aim of this policy is to ensure the protection and reduce the exposure to security risks of business travellers and expatriates through relevant and adapted security measures and means.
Countries worldwide have been ranked, depending on security risks identified. The ranking of countries is performed by SSE Management.
Risk Level is assessed based on the most stringent information available on the country and as per contacts with relevant authorities, local correspondents, and other companies.
A booklet aims at providing the expatriate or the business traveler with contacts (embassies, police, medical, emergency contact points, CMA CGM contact points, etc.), general information on the country of destination, advices and information on health, on security, on transport, and on transport to and from the airport.
SSE Department provides expatriates and General Managers with dedicated security briefings regarding their country of installation.