Sobre nosotros

Portal MyCS

Asistencia online en cualquier momento con un simple clic. Obtenga respuestas relacionadas con su embarque, interactúe con un agente de atención al cliente y gestione sus solicitudes online las 24 horas del día.

Necesita ayuda

Key Figures

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  1 Office

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  4 Services

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  1 Port of call

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  3 Terminals

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  24 Monthly Calls

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  6 Weekly Calls

CMA CGM Ecuador, a worldwide shipping agency

CMA CGM Ecuador is a wholly owned subsidiary of the CMA CGM Group.
Our office, based in Guayaquil, the main industrial and port city in Ecuador, is located in a modern business complex, Parque Empresarial Colon. We count with dedicated staff members offering innovative high quality services and a wide range of shipping and logistics solutions to our customers.
Our e-business products allow our customers to support their transport and logistics needs in a rapid, efficient and consistent way, that together with our personalized sales and customer service fully compromised to offer end-to-end, door-to-door solutions delivers satisfaction and the best possible service covering all their needs.

Customer Service Information

Booking – Flyer English

Instructivo como Registrarse en la Pagina web

Consultas de Documentos Publicados en la web

Donde puedo encontrar e Imprimir mis OBLS desde la web

Guía para Ingreso de Shipping Instruction EC

Guía para Registrp y Seguimiento de Disputas

Instructivo Como Activar Notificaciones

Instructivo como Actualizar Shipping Instruction

Instructivo como Crear Reportes

Instructivo como Ingresar Reservas

Instructivo como Ingresar Shipping Instruction

Instructivo como Ingresar VGM

Matriz de Escalación Ecuador STD

Instructivo Para Actualización de Booking Antes o Despues de la Confirmación de la Reserva

Matriz de Escalación Ecuador STD

Circular Liberaciones en Línea CMA CGM Ecuador – AMC (Importaciones)

Circular Liberaciones en Línea CMA CGM Ecuador – AMC (Exportaciones)

Manual Web AMC

Pagos en Línea CMA CGM Ecuador – Banco Bolivariano

Experience a full digital journey with CMA CGM!
Discover our wide range of features, accessible 24/7 from anywhere, that will help you simplify your shipment management.
With a web account, you can:

• Find a Route,
• Get Prices,
• Organize Shipments,
• Handle Documentation,
• Get Visibility on Shipments,
• Follow Invoicing.

Don’t have an account yet? Register now.
Learn more about our online features: https://www.cma-cgm.com/my-cma-cgm.