CMA CGM FRANCE

News

Sign your LOI documents electronically with My CMA CGM!

As we continue to streamline our processes and grow our digital platform, we are developing new tools to better serve you. Through the online LOI eSignature feature on the CMA CGM website, shippers will no longer have to sign and mail hard copies of their documents. eLOIs have an eSignature functionality that allows shippers to sign an online document and send it directly to the agent electronically. Customers can access the signed document at any time on the My CMA CGM dashboard.

[Click for the quick 4-step process

Key Figures

CMA CGM France a leading worldwide shipping agency

CMA CGM owns one of the largest and youngest fleet of reefer containers of all shipping companies, to which 20,000 new ones were added at the end of September 2017. They are specially designed for transport of perishable goods in a temperature-controlled environment. CMA CGM France serves 10 ports of call thanks to 47 direct services and an excellent connecting feedering Service.

We have at our disposal, 8 agencies in France, located in the cities of Bordeaux, Dunkirk, Le Havre, Lyon, Marseilles, Montoir, Paris, Rouen, which ensure the commercial representation of the Group’s brands: CMA CGM, ANL, OPDR and APL.

Our Customer Service plays a key role in our organization, focused on bringing solutions to the clients, offering new opportunities and tailor-made options to efficiently meet their needs.

Worldwide coverage to & from all ports in the world

Discover in detail all the services we offer on CMA CGM website: Line services

France agencies operate on main following zones:

Our tailored made solutions for our customers in France:

The first or last miles for inland transportation of your goods with total serenity…

Equipment preparation according to your specific needs

You are attentive to the quality of your products, our offer is according to your needs, to preserve this quality:

• Premium of Dry containers: website product-services,container
• Reefer containers depending of type or value of your goods: website product-services, reefer

eCommerce

Digitization and the e-commerce development are top priorities for The CMA CGM Group. Our goal is to help you save time and improve performance by taking advantage of a new modern shipping experience.

Digitization eases and simplifies the relationship with customers to provide them a flawless and more efficient customer experience. Customer centricity and digitization are at the center of the Group’s strategy : we are pleased to introduce you to My CMA CGM.

• My CMA CGM: a 100% digital eco-system
• New range of features to digitize the customer experience
• A new sales channel offered to our customers

Please contact Mailour eCommerce team for any question or training on our eCommerce website.

SOLAS VGM Information France

The International Maritime Organization (IMO) has amended the SOLAS (Safety of Life at Sea) convention. Effective as from the 1st of July 2016, the regulation stipulates to declare the VGM for each container. In order to declare your VGM through the form declaration, you must have at first an account created. All this information at your disposal on our website eBusiness.

Authorised Economic Operator

CMA CGM France is a certified Authorised Economic Operator (AEO)as from year 2010. This device allows to increase the level of protection offered by customs controls for goods entering or leaving the territory of the European Union.

[ AEO Certificate