GHANA

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    CUSTOMER ADVISORY - DEPOSIT REFUND ENQUIRIES

    Dear Valued Customer, To ensure a high quality of service and ensure easier formalities, CMA CGM GHANA wishes to inform you that, With effective from September 27, 2021, all enquires relating to refund payments should be sent to our Account Team by email Mail tma . accounts@cma-cgm . com and

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    VAS FREETIME EXTENDED

    VAS FREETIME EXTENDED

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    RE: FULL ONLINE RELEASE ONLY FOR TELEX AND SEAWAY BILLS FOR IMPORT CARGO

    Dear Valued Customer, Reference to our Customer Advisory dated 5 th July 2021 on implementation of electronic cargo release for import cargo covered under Seaway bill and Telex Release . Kindly be informed that effective 1st of October 2021, all import cargo covered under Seaway bill and Telex

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    E- RELEASE FOR TELEX AND SEAWAY BILLS FOR IMPORT CARGO

    Dear Valued Customer, In our commitment to continuous improvement and to ensure consistent delivery of quality services to our customers, CMA CGM Ghana will implement electronic cargo release for import cargo covered under Seaway bill and Telex Release . This initiative is aimed at facilitating

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    ONLINE CONTAINER CHARGE BILING

    Dear Valued Customer, CMA CGM is consistently evolving, digitizing more of our processes to simplify and accelerate the shipping procedures for our customers. You can now get an estimate of your Container Demurrage and Detention charges online in a few easy steps as follows: Go to My CMA CGM

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    DIGITALIZE AND ACCELERATE YOUR SUPPLY CHAIN WITH TRADELENS

    CMA CGM partnered with TradeLens, a supply chain platform underpinned by blockchain technology that enables industry-leading information sharing to enhance collaboration and shipment visibility. At a high-level, joining the TradeLens ecosystem provides: Full, trusted visibility on the end-to-end

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    FINANCE PROCESS UPDATE: SSC INFORMATION REQUEST FROM CUSTOMERS

    Dear Valued Customer, In order to ensure a high quality of service and ensure easier formalities, CMA CGM GHANA wishes to update the following points: REQUEST OF PAYMENT DETAILS FROM OUR SHARED SERVICE CENTRE(SSC) With effective from July 5, 2021, CMA CGM GHANA share service centre will be

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    DETENTION CHARGES ON EXPORT CONTAINERS | REMINDER

    Dear Valued Customer, Considering the need of a quick turn-around of containers and to minimise container idle time, which has become imperative in view of the current acute shortage of equipment worldwide, CMA CGM will implement Detention charges on export containers from Ghana, as per standard

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    DETENTION CHARGES ON EXPORT CONTAINERS

    Dear Valued Customer, Considering the need of a quick turn-around of containers and to minimise container idle time, which has become imperative in view of the current acute shortage of equipment worldwide, CMA CGM will implement Detention charges on export containers from Ghana, as per standard

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    NEW BANK OF GHANA DIRECTIVES ON DUD CHEQUES

    Dear Valued Customer, In view of Bank of Ghana’s revised directives on the issuances of DUD Cheques, which is still an offense punishable under the section 313(A) of the Criminal Offenses Act 1960 (Act 29). please take note of the following. 1. The banks are required to report names of