Import Information Guide
Transit time from main port of loadings (POL)
Ghana Import market is the second largest one in West Africa. Hence, the CMA CGM Group put some emphasis on giving the best possible transit times between the TOP5 port of loadings to Ghana and Tema port. The table below summarizes the transit time offered:
Information guide for import
You do not know what document is needed to get your delivery order? You are looking for a refund? Scan below document and see what you should have in hands before coming into our offices (Tema and Takoradi).
Lost BL procedure
You have lost your Bill of Lading? You think you will never be able to retrieve your goods? No worry: CMA CGM has put in place a procedure which guarantees the rights of the shipper but which allows you to clear without the OBL.
REFUND APPLICATION
Submit your Refund Request by clicking on below link and filling out the appropriate details in the form available.
Apply for your refund
HOW- TO- GUIDE FOR PAYMENTS
CMA CGM Ghana Ltd is introducing efficient and convenient modes of payment to improve business transactions with its customers.
Explore these modes in the How- To- Guide for online Payments
Import Delivery Order /Release Requirements
A. Documents
1. Payment Receipts
2. Letter of Attorney from Consignee or Cargo Receiver
3. Copy of Bill of Entry (BOE) - Manifest Matching
4. Declarant GPHA identification Card
5. Declarant Contact details (Name, telephone number and email)
B. Original bill of Lading (Straight Bill of Lading (Consigned to a named party)
• Original bill of landing must be endorsed by the consignee or receiver
• Clearing Agent/Declarant must endorse the original bill of lading
C. To Order (of) ….
• Shipper must endorse bill original bill of lading
• Consignee must original bill of lading
• Clearing Agent/Declarant must endorse the original bill of lading
D. To Order of a Bank
• Bank Endorsement
• Consignee must endorse bill of lading
• Clearing Agent/Declarant must endorse the original bill of lading
E. Telex Release
• Consignee to Fill an indemnity form and send by mail
• Consignee must endorse indemnity form
• Clearing Agent/Declarant must endorse the original bill of lading
F. Sea Waybill
• Consignee Letter of Indemnity with CMI Rules
• Consignee must endorse indemnity form
• Clearing Agent/Declarant must endorse the original bill of lading
Links:
Indemnity form:(Telex Release / Sea waybill / Amendment)
https://drive.google.com/drive/folders/1GNRAXcw9jpnybMPLhnkUPXb5ilN48C-Z
Letter of Attorney:
https://drive.google.com/drive/folders/1GNRAXcw9jpnybMPLhnkUPXb5ilN48C-Z
Invoice Request: LINK to CMA invoice request
Information Request: Link to Request for Information
Import Customs regulations and local regulations_ CMA CGM Ghana
Customs Division performs agency duties on behalf of other government organizations and Ministries by seeing to the enforcement of laws on import and export restrictions and prohibitions.
https://gra.gov.gh/customs-the-basics/
Please find below the Import customs procedures and local regulations in Ghana
Clearance Procedure
For guidance on the clearance procedure in Ghana, please follow below link
CMA CGM: Experts in handling your import shipments.
Amendment (All Types of Changes)
Telex Release (Express Release)
Sea Waybill
Power of Attorney
Kindly click on below link to retrieve Format of eLOI. This gives easy access to download and complete the appropriate LOI.
REQUEST INVOICES ONLINE: LOCAL CHARGES / FREIGHT / DEMURRAGE AND DETENTION
Dear Cherished Customer,
We are pleased to inform you that CMA CGM Ghana has developed an online portal to allow customers to request all invoices online (Local charges, freight, container deposit, demurrage and detention etc.).
To request for your invoices directly, please Click here
