JAPAN

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News


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    【Import】2021 Golden Week Free Time Count

    Please be advised that Import Demurrage and Detention are applied on tariff basis during Golden Week Period. Please refer attached file for more details. Client Adviory...

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    【Export/Import】2021 Golden Week Free Time

    Please be advised that Demurrage and Detention are applied on tariff basis during Golden Week Period. We would appreciate the early container pick-up as terminal congestion is expected during holiday period. Please refer attached file for more details. Client Advisory...

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    CMA CGM / ANL  【IMPORT】 Notice of Surcharge Amendment Container Maintenance Charge

    CMA CGM Japan announces that Container Maintenance charge will be replaced with Damage To Container Risk surcharge with effective April 2021. Read more...

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    Business hours change 2

    Following the Japanese government decision to lift the state of emergency, our phone support will resumed from March, 22nd. Our remote work continues partially and we would like to ask our customer for cooperation to contact us by email as much as possible (advisory in Japanese only). Client

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    【Export/Import】Relocation of Shimizu agency Shinsei Kaiun

    Shimizu agency Shinsei Kaiun will be relocated effective from March 29, 2021. Please refer attached file for more details. Client Advisory

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    【Import】Request for Container early pickup and return

    CMA CGM Japan request for your cooperation in early pickup and return of imported containers. Please refer attached file for more details. Read more...

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    【IMPORT】 Announcement for D/O Less request and Payment information

    CMA CGM would like to announce that D/O Less request is now possible to apply from our website. Please refer attached file for more details. Client Advisory...

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    【Export/Import】 Customer Care team Email address change

    Dear valued customer, Please be advised of email address change for Customer Care team as of February 1st, 2021. In order for Customer Care team to respond to the inquiry as timely as possible, we thank you for your attention to email subject as per advisory (Japanese only) Yours faithfully,

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    Temporarily business hours change at Osaka and Nagoya offices

    Dear valued customer, Following the expanded regions of emergency declaration by Japanese government, our Nagoya and Osaka offices will also change Customer Care business hours. We thank you for your understanding and cooperation Client Advisory

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    【EXPORT & IMPORT】 NPF service – additional call at Moji

    Dear valued customer, CMA CGM Japan announces NPF service additional call at Moji Client Advisory