JAPAN

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News


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    Temporarily business hours change at Tokyo office

    Dear valued customer, Following the state of emergency declaration at Tokyo, Saitama, Chiba and Kanagawa by Japanese government, our Tokyo office will change Customer Care business hours. We thank you for your understanding and cooperation Client Advisory

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    【Export/Import】 Yokohama D4 Terminal name change and NACCS code

    Dear valued customer, Our Yokohama D4 terminal will be transferred to CMA CGM (Japan) K.K. from American President Lines, LLC as of February 1st, 2021. Please be advised that our contacts and our business remains unchanged from this change as well as NACCS code (advisory in Japanese only).

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    Notice of booking acceptance

    In view of the current space and container shortage, the new booking acceptance will start from 6 weeks in prior to vessel ETD and new booking before that will not be accepted. We sincerely apologize for the inconvenience which it may cause to our customers and appreciate your understanding

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    Notice of 2020 Year-End B/L Issue

    Our last business day in 2020 will be December 29th and B/L counter will be closed at 15:00. Customers who require for B/L to be issued on 29th are requested to submit Shipping Instruction by 12:00 on 28th (a day before) for whose vessel is departed by 15:00 on 29th. Client Advisory...

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    Notice of New Year holiday season Business Hours

    Please be advised of our Customer Service and B/L counter Business hours for export and import during the holiday periods. Client Advisory...

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    CMA CGM /ANL / CNC: Notice of Free-Time during the New Year Season

    Dear Valued Customer, Please be advised that CY Open / Cut-off dates during the New Year Season will be updated on our local website. Website: https://www.cma-cgm.com/local/japan-agencies/export-cut-off-date Our normal standard tariff will be fully applied during the New Year Season, regardless

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    CMA CGM/ANL Service Termination Notice - JTV

    Dear Valued Customer, CMA CGM Japan announces the termination of JTV service which we’ve been offering the service to transship ports connecting to trunk services. We wish to express our appreciation for your support on this service. Client Advisory...

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    CMA CGM and ANL EXPORT - BOOKING CANCELLATION FEE

    Dear Valued Customer, Please be advised of newly applied surcharge as attached. Client Advisory...

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    SeaPriority GO BOOKING CANCELLATION FEE and POSTPONEMENT FEE

    Dear Valued Customer, Please be advised that the following charges will be newly applied. Client Advisory

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    CMA CGM Group’s e-commerce sites

    The CMA CGM Group’s e-commerce sites are once again live with their main functionalities up and running . Client Advisory...