CMA CGM MALAYSIA

About Us

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Customer Essentials Kit

Customer Essentials Kit

As you embark on your new journey with CMA CGM, find out about all the key essential information and processes you will need, including Frequently Asked Questions (FAQs). 

Please click here to have more information about the communication matrix that clearly establish communication and escalation structure for customers' interaction with CMA CGM at various stages of shipment cycle.

Learn more


Focus Selfcare Portal

MyCS Service portal

Online assistance at any time with a simple click. Get answers regarding to your shipment, interact with your customer service agent, and manage your requests online 24/7.

Need assistance


ePayment

Ease your payment process now!

Choose ePayment to securely pay your invoices and enjoy flexibility

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Key Figures

  • door-to-door

    5 Offices

  • office

    100+ Services

  • boat

    14 Ports of calls

  • truck

    25+ Years of presence

  • port rotation per service

    88 Monthly Calls

  • door-to-door

    15 Terminals


CMA CGM Malaysia, a leading worldwide shipping agency

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CMA CGM Malaysia Sdn. Bhd. is the Malaysian entity of CMA CGM Group headquartered in Marseille – France, has a strong presence in Malaysia with its 5 offices beside its representation in Kuantan, East Malaysia, Brunei and assisting customers with their requirements ex Southern Thailand (via Penang).

In addition to its maritime offer including dangerous, regulated (reefer) and oversized goods, CMA CGM Malaysia provides its customers with a comprehensive door-to-door service, tailor made warehousing, insurance and customs clearance solutions as well as rail and airfreight options. With own container depot located at Port Klang, Johor and dedicated depot at Penang, its capable to provides excellence container inventory management services to customer.

Please contact us for your transport needs, we will be delighted to serve you.

Communication Matrix

[link url ]Malaysia - FAQs[/link]

This document of Frequently Asked Questions (FAQs) will help to address some concerns/issues you might have encountered during your shipment cycle with us.



My CMA CGM

Experience a full digital journey with CMA CGM!

Discover our wide range of features, accessible 24/7 from anywhere, that will help you simplify your shipment management.

With a web account, you can:

  • Find a Route,
  • Get Prices,
  • Organize Shipments,
  • Handle Documentation,
  • Get Visibility on Shipments,
  • Follow Invoicing.

Don’t have an account yet? Register now.

Learn more about our online features: https://www.cma-cgm.com/my-cma-cgm.

You want to go further? Discover our Mobile App:

CMA CGM APP

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