News

  • Customer Advisory # 11 - 2024- Enhancing Your Experience through Voice of Customer Programs

    • Wednesday, November 13, 2024

    Dear Valued Customers,  At CMA CGM, your satisfaction is our top priority. To better understand your needs and improve our services, we have implemented Voice of Customer (VoC) programs that include Global Survey Campaign  and Customer Satisfaction (CSAT) surveys. Your participation

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  • SUBJECT: GENERAL RATE INCREASE – MIDDLE EAST / PAKISTAN / RED SEA TO EAST AFRICA AND INDIAN OCEAN

    • Monday, July 29, 2024

    Dear Customer, In a continued effort to provide our customers with reliable and efficient service, CMA CGM  Group wishes to inform its customers of the following general rate increase application as  follows: • Effective date: August 1 st 2024 • Scope: Shipments from Middle East, Paki

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  • CMA CGM Group's preventive measures for navigation in the Red Sea

    • Monday, December 18, 2023

    Dear valued Customer, The CMA CGM Group is deeply concerned about the recent attacks on commercial vessels unfolding in the Red Sea Region. We have been taking over the past days increasing prevention measures to ensure the safety of our vessels and their crews navigating these waters. The situatio

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