Information Guide


CMA CGM: Experts in handling your import shipments

The purpose of this document is to give full information and guidelines for import processes:

  • Arrival Notice
  • Invoicing & Payment of Freight / Local charges, D&D & Container deposit
  • Delivery Order / Web CRO
  • Container Empty returns
  • Container Deposit refund process
  • Contacts, website & helpful links

Information Guide Import

Arrival details

Please find below all information regarding arrival of our vessels, including registry number.

Arrival details

D&D calculation

You can now simulate the D&D charges that your container will occur up to a certain date.

  • Create an account on CMA CGM platform (see below “How to register” document”)
  • Sign in, click “Transport Management” and go to “Container Charges” (see detailed process in below “DASHWEB HTG” document) or click here and sign in, you will directly arrive on the D&D calculation page.

How to register

Dashweb HTG