SERBIA

CMA CGM launches CMA CGM+: a complete package of high value-added services

  • CMA CGM+ consists of 16 products and services
  • Two categories of products to best answer our customers’ needs: CARE, to protect our customers’ cargo, and BOOST, to grow their business
  • A new value-added service: SERENITY container guarantee

In line with its Customer Centricity strategy initiated by Roddolphe Saadé, CMA CGM launched CMA CGM+, a catalogue of solutions that complement its maritime transport and logistics services. With this complete offer, the Group aims to provide tailor made solutions to meet all customer expectations: whether it be to protect their cargo or grow their business.


Two categories of products and services: CARE and BOOST

Within this range of CMA CGM+ solutions, CMA CGM has assembled two main types of products and services that meet the service quality and growth objectives of the Group's customers, CARE and BOOST


CARE gathers products designed to protect our customers’ business:

  • Guarantee: SERENITY cargo value guarantee, SERENITY container guarantee, COLD TREATMENT guarantee
  • Security: BARLOCK security device
  • Cargo: CLIMACTIVE controlled atmosphere, REEFLEX liquid-ready, PHARMA reefer division, AQUAVIVA seafood solution, CONTAINER humidity control, CONTAINER garment-ready, CONTAINER grade selection

BOOST gathers products designed to expand our customers’ business:

  • Trade: SHIPFIN trade finance and NETWORKING intermediation services
  • Visibility: TRAXENS smart container
  • Documentation: BILL OF LADING paperless
  • Logistics: end-to-end services

[p]The SERENITY container guarantee now under the CMA CGM+ umbrella

For the launch of CMA CGM+, CMA CGM is also introducing a new service to cover container damage: SERENITY container guarantee. This service limits container repair costs when unforeseen damages occur.[/p]


The full range of CMA CGM+ solutions is available online: Galaxy / cma-cgm.com/cma-cgm


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