Import Procedures

Uganda import restrictions:

Due to increased number of cases of Forged/Fake OBLs (on authentic bl papers) andcompany (consignee)impersonation which are related to Cargo with final destination UGANDA, Release of cargo will ONLY be against full set of Original Bills of Lading which MUST be surrendered at POD (TZDAR).

Client Advisory...

CMA CGM Tanzania has improved its invoice request process in order to fasten invoice delivery.

Invoice requests need be sent to our new dedicated email address: Mailtzdarinvoices@cma-cgm.com and follow below invoice request form template.

All invoice requests after the 25/09/2017 have to be channeled through this email address to be considered as "valid".

You will find below a comprehensive memo to customer about this matter and the template for invoice request.



CMA CGM is always willing to improve the quality of the service provided to customers. For this reason, you will find in below PDF document our standardized process of complaint management.

Please comply with this procedure to make sure your complaints are answered timely and accurately.

Thank you for your cooperation. Your feedback is important to us.

Client Advisory...

In order to setup e-commerce notifications according to your needs, please refer to below notice.

Client Advisory...