VIET NAM

Mandatory use of eLOI by 1 June 2021

Dear Valued Customer,


Please be informed that effective 1 June 2021, only online submission of Letters of Indemnity (LOI) will be accepted.


This is part of the CMA CGM Group’s digitalization roadmap to:


  • Save your time and resources, as you no longer have to do manual signing and submission of the hardcopy LOI at our counters
  • Shorten the LOI processing time by our office to meet your shipping needs as soon as possible

Please be assured that an eLOI bears the same legal value as a hardcopy LOI.


List of eLOI available on CMA CGM Group eBusiness platforms:

(My CMA CGM, My CNC, My ANL, My APL)


  • Non-endorsed bill
  • Delay in Transit
  • Express (Telex) Release
  • Part load One Shipper/Several Consignees
  • Part load Several Shippers/One Consignee
  • Print BL at Destination
  • Amendment of Bill of Lading

Click here for the step-by-step guide.


If you do not have an eBusiness account yet, click here to register today!


For any questions, please contact:


eCommerce support - Guide on ID creation / eLOI submission

Mailsgn.aduongnguyenkha@cma-cgm.com (DUONG NGUYEN KHA Ai)

Export documentation - Check accuracy / confirm receipt of eLOI

Mailsgn.exportdoc@cma-cgm.com


We thank you for your business and continued support.

Sincerely,


CMA CGM Group