VIET NAM

CMA CGM Vietnam – Hochiminh Office would like to inform that our counter will be opened from Monday to Friday (Morning 8:00 – 12:00 and Afternoon 13:00 – 17:00)

Dear Valued Customer,


We CMA CGM Vietnam – Hochiminh Office would like to inform that our counter will be opened from Monday to Friday (Morning 8:00 – 12:00 and Afternoon 13:00 – 17:00) for following operations:


➢ Release Export Original Bill of lading and Certificate

➢ Release Bill of lading Blank form


At this challenge time, we would like to encourage you utilize all e-business opportunities which CMA CGM can be offered on My CMA CGM such as:


➢ Waybill

➢ Telex Release

➢ Paperless B/L – refer to the link following for guideline https://www.cma-cgm.com/services/paperless

➢ Home printing OBL – refer to the link following for guideline how to set-up at customers side after granted the rights https://www.cmacgm.com/static/VN/attachments/OBL%20Print%20Guide%202021%20(updated%20in%20July)%20120920 21.pdf


For Import activities, please return Import OBL and other Documents to CMA CGM Mail box no. 25 at Lobby of Ruby Tower .


If you have any further queries, please feel free to contact our Team:


➢ Contact for DO release:

Mailsgn.docsrelease@cma-cgm.com

➢ Contact for DO extension: sgn.vncounter@cma-cgm.com

➢ Contact for Export Documentation

Mailsgn.exportdoc@cma-cgm.com

➢ Contact for Export Customer service:

Mailsgn.customerservice@cma-cgm.com

➢ Contact for Import Customer Service

Mailsgn.importcs@cma-cgm.com

➢ Contact for System support

MailSGN.ADUONGNGUYENKHA@cma-cgm.com


Thank you for your co-operation and continued support.


Yours sincerely,

CMA CGM VIETNAM JSC


Client Advisory...