CYBER SECURITY - FAQ

Fraud & Scam FAQ

  • How to report a fraud attempt?

    If you have been a victim of fraud in connection with our services or suspect fraud, please contact your local CMA CGM Group (agency) contact by checking the contact information directly on our official website. Do not trust other sources of information.

  • What should I do if I am asked for the login details of My CMA CGM web account?

    Our employees will never ask you for your ID and password by phone, email or any other channel. Please contact your local agency directly in case of any doubt.

  • What should I do if I am asked to make a bank transfer by email?

    In any case, contact your local agency to ensure that this payment is required. Always check the contact details on our official website. Do not trust other sources of information.

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