Improve our services to better meet your needs
Dear Valued Customer,
At CMA CGM, we continually strive to improve our services to better meet your needs and provide you with the best customer experience.
Effective August 7th, 2024, you can reach out to our Agency customer service using only one dedicated email ID TWN.service. All other email IDs related to customer service has been decommissioned. To ensure faster response times, please include your booking number in your emails.
Below emails remain unchanged:
|
Contact Department/Reason |
Email ID |
|
Service Delivery - Booking Requests |
|
|
Service Delivery - BL Documentation Requests |
|
|
Service Delivery - Import Invoicing Requests |
|
|
Agency Cargo Readiness |
Thanks & Regards
CMA CGM Taiwan
We encourage you to inform us about your booking cancellation before the abovementioned timeline.
Please contact your local representative if you need any assistance. We thank you for your business and continued support.
